At 99pkr, we believe that gaming should always be a source of entertainment — not stress, not financial pressure, and never a way to chase losses. We have built a full suite of responsible gaming tools specifically for Pakistani players, covering deposit limits, self-exclusion, session timers, and direct access to professional support resources.
Strictly for adults aged 21 and above.
Play responsibly. Know your limits.
Our Commitment
99pkr is Pakistan's dedicated online casino and sports betting platform, and we take our duty of care towards every player very seriously. Whether you are placing a wager on a PSL match from Karachi, spinning a slot from Lahore, or enjoying live casino from Islamabad — the experience should always stay fun, in control, and within your means.
Responsible gaming is not just a legal requirement for 99pkr — it is a genuine part of how we operate. We have integrated player protection tools directly into your account dashboard, trained our 24/7 support team in both Urdu and English to recognise signs of problem gambling, and partnered with internationally recognised responsible gaming frameworks to ensure our practices meet the highest standards.
We encourage every 99pkr player — whether you deposit Rs 500 or Rs 50,000 — to set personal limits before you start playing, stick to a pre-decided budget, and treat every gaming session as a leisure activity, not a source of income. If you ever feel that gambling is becoming a problem for you or someone close to you, please use the tools and resources outlined on this page. Help is always available.
Core Pillars
Six foundational commitments that underpin responsible gaming across the entire 99pkr platform.
Every new 99pkr account requires CNIC-based age verification. Automated checks flag any account where date-of-birth data indicates the player is under 21. No withdrawals are released until age is fully confirmed. This is non-negotiable on the 99pkr platform.
Set daily, weekly, or monthly deposit limits in Pakistani Rupees directly from your account dashboard. Once a limit is reached, the platform will prevent further deposits until the period resets. Loss limits work the same way — protecting your bankroll automatically.
Set a maximum session length before you start playing. 99pkr will also send you a reality check notification every 30 minutes during active sessions — reminding you of time spent, money wagered, and current win/loss balance so you can make an informed decision to continue or stop.
If you feel you need a break, 99pkr offers cooling-off periods from 1 to 42 days, or full self-exclusion for periods ranging from 6 months to 5 years. During any exclusion, your account is fully locked — you cannot log in, deposit, or place bets. Exclusion is immediate and cannot be reversed early.
Every 99pkr customer support agent — available 24/7 in Urdu and English — is trained to recognise behavioural patterns associated with problem gambling. If our team identifies concerning patterns in your account activity, they are empowered to proactively reach out and discuss available support options with you.
99pkr strongly recommends that Pakistani parents and guardians install third-party parental control software on shared devices to prevent minors from accessing online gaming platforms. We also recommend keeping your 99pkr login credentials private and never saving passwords on shared devices or family computers.
Know the Signs
Recognising a problem early is the most important step. If any of these signs sound familiar, please reach out to our support team immediately.
Do you frequently increase your bets or deposit more PKR to try to recover money you have already lost? Chasing losses is one of the earliest and most common signs of problem gambling.
Do you regularly lose track of how long you have been playing? Spending more time gambling than you originally planned — especially late into the night — is a clear warning signal.
Have you borrowed money from family, friends, or any other source specifically to fund gambling activity? Gambling with borrowed money is a serious red flag that requires immediate attention.
Do you feel anxious, irritable, or restless when you are unable to gamble? Emotional dependence on gambling — where not playing causes genuine distress — is a recognised symptom of gambling disorder.
Are you concealing your gambling activity from your family in Karachi, Lahore, or elsewhere? Secrecy and dishonesty about gambling habits are strong indicators that the activity has moved beyond healthy entertainment.
Are you continuing to gamble even though it is negatively affecting your work, relationships, finances, or mental health? Continued gambling in the face of clear negative consequences requires urgent professional support.
Step-by-Step
Activating self-exclusion on 99pkr is straightforward and takes less than two minutes. Once activated, it is immediate and cannot be reversed before the exclusion period ends — by design. Here is the process:
Visit 99pkr.bet and log in using your registered mobile number and password. If you are having difficulty logging in, contact our live chat support — available 24/7 in Urdu and English — and they will assist you directly.
From your account dashboard, click on your profile icon in the top-right corner, then select "Account Settings". You will find a dedicated "Responsible Gaming" tab containing all player protection tools.
Choose between a Cooling-Off Period (1–42 days) for a temporary break, or full Self-Exclusion (6 months, 1 year, 2 years, 3 years, or 5 years) for a longer-term commitment. Read the terms carefully before confirming.
Enter your account password to confirm. The exclusion takes effect immediately — your account will be locked, your active sessions will be terminated, and no further deposits or bets will be accepted for the full duration of the exclusion period.
If you are unable to access your account to activate self-exclusion, contact our support team via live chat or email at [email protected] and our responsible gaming team will activate it on your behalf immediately — no questions asked.
Self-Assessment
Take a moment to honestly answer these questions. This is not a diagnostic tool — but it can help you check in with yourself.
More Tools
Beyond the built-in account tools, 99pkr provides these additional layers of player protection and educational support.
Download a full history of your deposits, withdrawals, bets, and winnings in PKR directly from your account. Reviewing your own data is a powerful way to stay aware of your actual gambling spend.
Opt in to receive an SMS notification to your Pakistani mobile number each time you deposit, reach 50% of your limit, or complete a session. Real-time alerts keep your spending visible and front of mind.
Our responsible gaming support channel is a private, dedicated live chat queue staffed by agents specifically trained in problem gambling support. All conversations are confidential and handled with full sensitivity.
99pkr operates under international gaming licence responsible gaming frameworks. As part of these obligations, we direct players who need professional help to internationally recognised gambling support organisations and helplines.
The best time to set your deposit limits, session timers, and responsible gaming preferences is before your first session — not after. Log in to your 99pkr account now and configure your personal protection settings. If you are new to 99pkr, explore what the platform has to offer.
99pkr is strictly for players aged 21 and above. Gambling is a form of entertainment — never wager more than you can afford to lose. If gambling is affecting your life, contact our support team 24/7.